By Ellen Eisenberg

By Ellen Eisenberg, Executive Director of The Professional Institute for Instructional Coaching (TPIIC)

Thursday, February 2, 2017

In a Huffpost Business blog I recently read, blogger Faisal Hoque mentioned that “…Leaders fail when they cannot connect with people” and that “leaders who can inspire others but are detached from the messy process of managing others fail.”

Instructional coaches are skilled in establishing solid working relationships based on a shared understanding and a mutual respect for teaching and learning. They work with their teaching colleagues to ensure that building teacher capacity, increasing student engagement, and improving student outcomes are the keys to successful implementation of the school wide improvement process. They recognize that developing trusting relationships designed to foster growth removes the stigma of failure and the threat of a negative evaluation. They understand how to navigate the issues that influence student learning and create opportunities for collaboration, collective problem-solving, and transparent communication.

So, how do coaches “connect with others”?  They personalize the interactions with their teaching 
colleagues. They ask questions; they don’t give answers. They encourage thinking out of the box with an emphasis on limitless thinking. They help shape the thought process to be exploratory and interpretive rather than convergent. They focus on discussing multiple perspectives and varied approaches to problems of practice. They do all of this with an added bonus… they recognize the strengths and expertise of their teaching colleagues! They work through the classroom challenges with their colleagues, share the ups and downs, and offer the side-by-side, non-evaluative elbow-to-elbow support. They listen.

What are some of the ways your coaching interactions help you connect with your colleagues?


  1. Thanks for sharing nice information with us. Good coaching is necessary to create opportunities for collaboration, collective problem-solving, and transparent communication.

  2. I like that you ended this blog post with "they listen." I attended a session at the October PLO where we discussed the importance of listening. I continue to strive to be totally present when I am meeting with a colleague. I know listening and making connections are essential if I'm going to establish trusting relationships. Thanks for sharing your insight.