I just read an interesting blog titled, “Feedback Coaching: How to Get Results with Tough Love published online by InPower Coaching (www.inpowercoaching.com). In this blog, Dana Theus says, “…one thing I notice… particularly those women and men who have what research might call a ‘feminine leadership style’ is that too much empathy can get in the way of the other person’s ability to understand what you really would like them to do.” I’m not even going to address the label for this type of leadership style mentioned!
First of all, in a truly effective instructional coaching
role, a coach doesn’t expect a teaching colleague to do something the coach wants
the colleague to do. That misses the entire point of effective coaching
relationships. Coaches are not experts; they engage in collaborative
conversations that are contagious! They engage in coaching interactions that
are reflective and confidential, enabling both parties to delve into their practices
in ways that are revealing and sometimes uncomfortable. And, the most promising
conversations are messy, authentic, and generated by the questions asked, not by
the participants being told what to do. Tough love or not… the most effective
conversations are not full of praise or pity… they are based on getting better
at the craft they are practicing by identifying the needs and ways to refine
those practices.
I will admit that further in the blog, the writer does suggest
that “Coaching feedback doesn’t tell someone how to do something but creates a
safe space within which they can try, fail and succeed to figure it out
themselves.” That’s more of the message
that I would convey in describing effective coaching interactions. Of course,
in any coaching situation, the conversations are non-evaluative and
non-judgmental. It doesn’t matter what the coach thinks is important; it
matters what the partnership looks like, what the goals are, and multiple
opportunities for the ongoing collaborative conversations that focus on moving
practice forward – all with the absence of ego!
What is your experience with the “tough love” notion of
feedback?